No action is required. By mid-September you will have access to UltraAV & UltraVPN on your Windows desktop. If you are a paying Kaspersky customer, when the transition is complete UltraAV protection will be active on your device and you will be able to leverage all of the additional premium features.

No action is required. By mid-September you will have access to UltraAV & UltraVPN on your Windows desktop. If you are a paying Kaspersky customer, when the transition is complete UltraAV protection will be active on your device and you will be able to leverage all of the additional premium features.

Kaspersky began notifying its U.S. customers of the transition to UltraAV beginning September 5, 2024. All Kaspersky U.S. users with a valid email address associated with their accounts received email communication detailing the transition process. There were also notifications and details of the transition in-app, in your MyKaspersky account pages and on Kaspersky Labs’ webpages. All Kaspersky notifications directed customers to ultrasecureav.com for more information about the transition.

We have you covered. UltraAV is already activated on your device. To access UltraAV and see the new features, click this link. Once downloaded, hit “reset password” and login with your existing Kaspersky credentials.

You will have received an email from UltraAV with a link to “download” UltraAV. Once downloaded, hit “reset password” and login with your existing Kaspersky credentials. If you did not receive the email, click this link to activate your account. If you do not have an email associated with Kaspersky, navigate to your Kaspersky app for log in instructions.

Only UltraVPN is available on iOS devices. To access via iOS, click the link to download UltraVPN on your iOS device. Once downloaded, follow the instructions to log into UltraVPN. If prompted to provide an email address, please use the same email address as your Kaspersky account. Additional features are available on Windows, Mac and Android.

On September 30th, 2024 Kaspersky will no longer be able to support or provide product updates to your service. This puts you at substantial risk for cybercrime. UltraAV has all the tools you need to stay safe online - from cutting edge malware protection, to premium VPN, password manager and identity theft protection.

Your billing schedule with UltraAV will be the same as your Kaspersky account. Annual and monthly billing will remain the same.

If your previous renewal date fell between July and September 2024 or if you were billed monthly, you were not billed during that time frame. Your billing was delayed until October 2024. Once you are billed in October, you will resume a renewal cadence in accordance with your new bill date (e.g. If you were billed on 10/8/2024, your new 1 year will renewal date will be 10/8/2025)

Yes, you will receive many of the features on your UltraAV account. Please reference this chart to see how UltraAV provides the same level of protection and service as Kaspersky. UltraAV will also include Identity theft protection at no additional cost. This premium feature includes transaction monitoring, real-time alerts for signs of fraud, lost wallet protection, $1M identity theft insurance and much more.